Privacy & Cookie Policy
Last Updated: April 2026
1. Introduction
Welcome to C2Improve B.V. ("we," "us," or "our"). We are committed to protecting and respecting your privacy. This Privacy & Cookie Policy explains how we collect, use, and protect your personal data when you visit our website (www.c2improve.com) and use our services, as well as your rights regarding your data under the General Data Protection Regulation (GDPR).
2. Who We Are
C2Improve B.V. acts as the Data Controller for the personal data collected through this website.
- Company Name: C2Improve B.V.
- Location: The Netherlands
- Contact Email: info@c2improve.com
- Chamber of Commerce (KvK) Number: 91545013
3. What Personal Data We Collect
We only collect data that is necessary to provide our services and operate our website effectively. This may include:
- Information you provide to us: When you fill out our contact form, book a Validation Review, request a HACCP Audit, or contact us via email, we collect your name, email address, phone number, company name, job title, and the contents of your message.
- Information we collect automatically: When you visit our website, we automatically collect certain technical information, including your IP address, browser type, device type, operating system, and information about how you interact with our website (such as pages visited and links clicked).
4. How and Why We Use Your Data (Legal Basis)
Under the GDPR, we must have a legal basis to process your personal data. We process your data for the following purposes:
- To respond to your inquiries: When you contact us for a project definition workshop or general inquiry, we use your details to communicate with you. (Legal basis: Legitimate Interest or pre-contractual steps).
- To deliver our services: To execute EPCM agreements, audits, or reviews. (Legal basis: Performance of a Contract).
- To improve our website: We analyze user behavior to improve site navigation and content. (Legal basis: Consent/Legitimate Interest).
- For legal compliance: To maintain proper business records and comply with Dutch and EU laws. (Legal basis: Legal Obligation).
5. How We Share Your Data
We do not sell your personal data to third parties. We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., website hosting, email service providers, or CRM systems). These parties are bound by strict data processing agreements to keep your data secure and confidential.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Business correspondence and project inquiries are generally kept for the duration of our relationship and up to 7 years thereafter to comply with Dutch tax and accounting regulations.
7. Your Data Protection Rights (GDPR)
If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right of Access: You can request a copy of the data we hold about you.
- Right to Rectification: You can ask us to correct inaccurate or incomplete data.
- Right to Erasure ("Right to be Forgotten"): You can request that we delete your data, subject to legal constraints.
- Right to Restrict Processing: You can ask us to temporarily halt processing your data.
- Right to Data Portability: You can request to receive your data in a structured, machine-readable format.
- Right to Object: You can object to our processing of your data based on legitimate interests.
To exercise any of these rights, please contact us at info@c2improve.com.
8. Cookie Policy
Our website uses cookies and similar tracking technologies to ensure you get the best experience on our website, analyze traffic, and understand where our visitors are coming from.
What are cookies?
Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website.
Types of cookies we use:
- Strictly Necessary Cookies: These are essential for the website to function properly (e.g., remembering your cookie consent preferences, ensuring secure navigation). The website cannot function properly without these, and they do not require user consent.
- Analytical/Performance Cookies (Optional): These allow us to recognize and count the number of visitors and see how visitors move around our website (e.g., using Google Analytics). This helps us improve the way our website works.
- Functional Cookies (Optional): These are used to recognize you when you return to our website and personalize content for you.
How to manage cookies
When you first visit our site, you will be presented with a cookie banner allowing you to accept or decline non-essential cookies. You can also set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
9. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy & Cookie Policy or how we handle your data, please contact us at: